Curriculum
Dock Agent
Welcome and Introduction
0/4
Safety Protocols
0/4
Dock Duties
0/4
Catching and Post-Trip Procedures
0/4
Harbor Rules and Regulations
0/5
Rescue and Emergency Procedures
0/4
Equipment and Maintenance
0/4
Customer Service and Communication
0/4
Final Assessment
0/3
Text lesson
Lesson 1: Rescue Protocols
Steps to Take During a Rescue:
- Stay calm and assess the situation quickly.
- Contact the party in need and inform them that help is on the way.
- Use the boat’s emergency equipment to assist with the rescue.
- Follow the manager’s instructions and coordinate with team members.
Communication with Management and Parties Involved:
- Notify the manager immediately about the rescue situation.
- Keep constant communication with the manager and the party in need.
- Provide updates on the progress and any additional assistance required.